What is a Virtual Teller Machine?
The virtual teller machines with video-chat technology from Capital City Bank in Tallahassee, FL, provide clients with a secure, convenient, and contactless option for banking one-on-one with a trusted banker, even outside traditional lobby service hours. This service is available 24/7 with a Smart ATM option built in, allowing for basic transactions like deposits and withdrawals to be completed quickly and easily.
One of the main benefits of using virtual tellers is the live assistance available outside of regular business hours. This feature provides clients with the convenience of being able to speak with a virtual banker at a time that works for them, without having to worry about making it to the bank during normal business hours.
Video-chat with a banker is another feature that sets virtual tellers apart from traditional banking options. This feature allows clients to have a one-on-one conversation with a banker at the ATM and is available during extended service hours on weekdays and Saturdays.
Virtual tellers can assist with most transactions and services, including checking your balance, making a deposit, getting cash, reporting fraud/lost or stolen debit card, moving money, paying bills, ordering a debit card, and making loan payments. The service is designed to provide clients with the same level of service they would receive in a traditional bank branch, but with the added convenience of being able to access these services remotely.
No debit card is required to use virtual tellers, which is another benefit for clients who may have lost their card or are waiting for a replacement. Withdrawals can be made in $5, $20, or $100 bills, providing customers with flexibility in accessing their funds.
The Smart ATM option built into the virtual teller allows for basic transactions to be completed quickly and easily, 24 hours a day, using a debit card. This feature is particularly useful for clients who need to complete simple transactions outside of normal business hours.
Virtual tellers are available Monday through Friday from 7 a.m. until 8 p.m., ET, and on Saturdays from 9 a.m. until 3 p.m., ET. This allows clients to access banking services at a time that works for them, even on weekends.
The virtual teller service with video-chat technology from Capital City Bank at 1456 Capital Circle Northwest, Tallahassee, FL provides clients with a convenient, secure, and contactless option for banking outside of traditional business hours. With a range of services available and the ability to access assistance from a banker through video-chat, this service is an excellent option for clients who want the convenience of banking remotely.
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