If your banking business requires an in-person appointment, such as signing documents like an error resolution, accessing a safe deposit box or attending a loan closing, please make arrangements directly with your banker.
Our lobby is closed as a precaution against the spread of the coronavirus, but our drive-in is open and bankers are available by appointment. When arriving for an appointment with your banker, we hope you will help us keep our clients and bankers healthy by observing the following preventative measures:
• Avoid coming into the lobby if you have a temperature, cough or flu-like symptoms; have been in contact with someone who has been tested or tested positive for COVID-19 in the last 14 days; or have been asked to self-quarantine within the last five days or have been exposed to someone who has. • Wear a mask or other appropriate protective gear. • Follow instructions or signage for where to sit or stand while awaiting service. • Be prepared to help us properly identify you and protect your personal information by answering a few additional questions if you are wearing a mask.
For contact-limited service, visit our drive-in or consider these convenient and accessible alternatives:
• Deposit checks and transfer funds using the CCBMobile app or online banking. • Pay almost anyone using the SEND person-to-person payments tool in online and mobile banking. • Visit an ATM for 24-hour access to cash. • Look for Virtual Banking machines near you for extended service hours and assistance with a wide range of banking transactions. • Check balances and review transaction history 24/7 via our automated telephone banking system at 888.671.0400. • Call us at 888.671.0400 or chat with us online at www.ccbg.com during business hours.